Shipping Terms

We guarantee all our products to be brand new and fully as described. We ship no blemishes, seconds, or any inferior variations.

We also guarantee that your shopping experience will be a secure and enjoyable one. If your shopping experience is substandard in any way, please contact us through this form...

All of our products are shipped within 1-2 business days. We offer free shipping if your order total is $250.00 or more (this applies only to destinations within the contiguous United States).

Please contact us for a freight quotation for orders shipping to Alaska or Hawaii.

Should a product be out of stock, we'll notify you of the delay immediately. If that happens (not likely), we will ask if you prefer to cancel your order.
We stand behind every product we sell. If you are not absolutely pleased with your purchase - for any reason - we will be happy to make an exchange or refund the purchase price. Please call within 30 days of purchase and we’ll help co-ordinate details of the return.

Returned products must be in like-new condition with original packaging and materials. A receipt must accompany all returns. A 10% re-stocking fee may be applied towards your refund.

Please review Rope Care and Use before placing your order.

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